KOLAWOLE OLUMIDE OLUFADE

Operations & Administrative Leader
Abuja, NG.

About

Highly accomplished Administrative Officer with over 5 years of experience, specializing in operational excellence and strategic support. Proven ability to streamline complex workflows, coordinate cross-functional teams, and enhance internal communication, driving a 25% gain in operational efficiency. Adept at leveraging data for informed decision-making, mentoring teams, and fostering high-performance cultures to achieve measurable organizational impact.

Work

HRM Consultants International Ltd
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Administrative Officer

Abuja, FCT, Nigeria

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Summary

Led comprehensive administrative operations and strategic support for executive leadership, enhancing efficiency and organizational coordination for HRM Consultants International Ltd.

Highlights

Improved office efficiency by 25% through optimized workflows and digital document management, significantly reducing administrative turnaround time.

Trained and mentored 7+ interns, successfully transitioning several into full-time roles, strengthening internal capacity and talent pipeline.

Coordinated over 50 internal and external meetings, trainings, and corporate events, ensuring seamless execution and effective follow-up.

Streamlined HR processes including onboarding and performance tracking, improving compliance and data accessibility for leadership.

Tracked key operational KPIs and prepared periodic reports, providing data-driven insights for management review and decision-making.

RASHEEF Communications
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Marketing Executive

Ado-Ekiti, Ekiti State, Nigeria

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Summary

Drove marketing strategy and campaign execution, significantly increasing revenue and enhancing brand visibility for RASHEEF Communications.

Highlights

Increased marketing revenue by 20% through data-informed campaign strategies, aligning messaging with customer insights and market trends.

Strengthened brand identity and visibility across multiple customer touchpoints, enhancing overall market presence.

Cultivated strong client relationships, driving repeat business and fostering significant brand loyalty.

Managed social media presence across Facebook and Instagram, significantly increasing engagement and expanding audience reach.

Conducted comprehensive market research and competitive analysis, identifying new growth opportunities and refining strategic approaches.

FLYTIB Nigeria Ltd
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Office Manager

Ado-Ekiti, Ekiti State, Nigeria

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Summary

Oversaw daily office operations, financial support, and staff supervision, optimizing resource allocation and enhancing client satisfaction for FLYTIB Nigeria Ltd.

Highlights

Reduced operational costs and optimized resource allocation across departments through strategic cost-control measures.

Improved client satisfaction through responsive communication and structured escalation protocols, resolving complaints promptly.

Built and enforced customer service workflows, ensuring timely resolution of issues using defined escalation pathways and SLA tracking.

Implemented efficient filing and documentation systems, enhancing information retrieval and compliance.

Education

University of Nigeria, Nsukka
Nsukka, Enugu State, Nigeria

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MBA

Banking & Finance

ESCAE University
Benin Republic, Benin Republic, Benin

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B.Sc.

Economics

Languages

English
English

Native

Certificates

Management of Mental Wellbeing in the Workplace

Issued By

N/A

Behavioral Competencies for Top Performance

Issued By

N/A

High Impact Leadership & Personal Development

Issued By

N/A

Data Science

Issued By

Scholars International Institute of Technology

Project Management Professional (PMP)

Issued By

Exford Global Consult Ltd

Customer Service & Relationship Management

Issued By

Exford Global Consult Ltd

Human Resources Management

Issued By

Exford Global Consult Ltd

Communication & Interpersonal Skills

Issued By

University of Leeds

Evidence & Data Collection for Problem Solving

Issued By

University of Leeds

Skills

Administrative Operations

Executive Support, Workflow Optimization, Office Management, Operational Efficiency.

Process Improvement

SOP Development, Efficiency Gains, Workflow Design.

Team Leadership & Development

Staff Training, Coaching, Mentorship, Performance Monitoring.

Program & Event Coordination

Meeting Management, Event Planning, Logistics Coordination.

Communication & Reporting

Documentation, Data Reporting, Presentation Development, Internal Communications.

Policy & Compliance

Policy Implementation, Compliance Tracking, Regulatory Adherence.

Stakeholder Management

Client Relations, Vendor Management, Relationship Building.

Data Analysis

KPI Tracking, Dashboard Creation, Data Presentation, Decision Support.

Change Management

Employee Engagement, Culture Building, Continuous Improvement.

Productivity Software

Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides, Forms).

Collaboration & Project Management Tools

Slack, Trello, Zoom, Microsoft Teams.

CRM Systems

Customer Relationship Management.

Digital & Social Media

Facebook, Instagram, Social Media Management.

Email & Calendar Management

Outlook, Google Calendar.